Privacy Policy

Last updated: January 30th 2025

1. Introduction

This Privacy Policy describes how Conductor ("Conductor", "we", "our" or "us") collects, uses, shares and stores your Personal Information in connection with your use of our website and services. This policy applies to all users of our platform, including visitors to our website, registered users, and business partners. We are committed to protecting your privacy and handling your data in an open and transparent manner.

2. Personal Information We Collect

We collect information that you provide directly to us, information we collect automatically when you use our services, and information from third-party sources. The types of personal information we collect include contact information (such as your name, email address, and company name), account credentials and profile information, usage data and analytics, communication preferences, and technical information about your devices and browsing. We collect this information when you create an account, use our services, communicate with us, or interact with our platform in any way.

3. How We Use Personal Information

We use your personal information to provide and improve our services, communicate with you about our platform, analyze and optimize our operations, ensure security, and comply with legal obligations. This includes processing your requests, managing your account, sending you important updates, analyzing usage patterns to improve our platform, preventing fraud and abuse, and fulfilling our contractual and legal obligations. We process your personal information based on legitimate business interests, your consent, or legal requirements, as applicable.

4. How We Share Personal Information

We may share your personal information with service providers who assist in operating our platform, business partners (with your consent), legal authorities when required by law, or in connection with a business transaction such as a merger or acquisition. Our service providers are bound by confidentiality obligations and are only authorized to use your personal information as necessary to provide their services to us. We do not sell your personal information to third parties.

5. Your Rights

You have certain rights regarding your personal information, including the right to access your data, correct inaccurate information, request deletion of your information, opt out of marketing communications, and exercise data portability rights where applicable. We respect your privacy rights and will respond to your requests in accordance with applicable data protection laws. To exercise your rights, please contact us using the information provided in the Contact Us section.

6. Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include encryption, access controls, security monitoring, and regular security assessments. While we strive to protect your personal information, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

7. Data Retention

We retain your personal information for as long as necessary to provide our services and fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law. When determining the appropriate retention period, we consider the amount, nature, and sensitivity of the personal information, the potential risk of harm from unauthorized use or disclosure, and applicable legal requirements.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last updated" date. Your continued use of our services after such modifications will constitute your acknowledgment of the modified Privacy Policy.

9. Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us at privacy@conductor.com. We will respond to your inquiries as soon as possible and in accordance with applicable data protection laws.

10. Governing Law

This Privacy Policy shall be governed by the laws of the State of Delaware.